ace car rental reviews orlando

ace car rental reviews orlando

If the Wizarding World of Harry Potter is catching your interest, or if there is a splendid bistro you heard about on the other side of Orlando, then simply hop in your car rental from ACE and go wherever you'd like. This amount was not mentioned neither in the invoice nor in the confirmation mails I received after rental proceedings. Overcharge on bill. Fort Laudedale fl they asked to gave $203 refund deposit and additional $68 deductible from my car insurance. Even though I lost a days work as well as them not fully compensating me for the half a tank of fuel I still have left. Yes 3 No. With brake, emissions and injector faults. Search for the best prices for NU Car car rentals in Orlando. they were treated and greeted with respect. Drove back to Orlando from Ocala 75 miles and returned the vehicle. from $164.99* SEA LIFE Orlando Aquarium. The service was good. You'll save a few bucks with Ace but it's not worth it given how the company is run. All told, NU Car rental (same company as American Car Rental) wasted 3.5 hours of my vacation time. We did use the Sun Pass a couple of times because we had it. I had to walk inside twice, we missed a shuttle. Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. !I rented a van for 1 week in the heat of midAugust from LAX, for a family vacation with 2 little boys & 4 adults. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent. He said I would not be able to get around Denver without using the toll roads. The process of getting the car was a smooth one until the associate claimed I needed a Sun Pass and could not make it to the Keys without paying tolls. I tried to call several times no one aswer the phone. Full-size $20/day. Only to be told ACE do not carry Suburbans or similar size SUVs. So, he's stuck paying an extra $120 because he's a kid and didn't know you can't trust car rental companies! Excelleng service. Pick your car class When you pick up a car rental from Orlando Intl. But this would be nothing compared to a scam this place runs. In Nice very friendly at the reception, fast service, also return without problems. If you have been changed by ACE illegally, put them on dispute from your bank. Avoid them like the plague. Restroom was inoperable due to cleanliness. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . 84 Reviews . Haven't received deposit. Not located at the airport, but short drive from it. At ACE Rent A Car, we do it right and we make it easy! DO NOT EVER RENT FROM ACE IN ORLANDO. I won't be using Ace in the future. See reviews, photos, directions, phone numbers and more for Ace Rent A Car locations in Orlando, FL. SHADY. Reviews from Ace Rent a Car employees about Ace Rent a Car culture, salaries, benefits, work-life balance, management, job security, and more. AVOID AT ALL COSTS. Yet they still charged me full price. I booked a 2-day small car via economycarrentals.com as this was the cheapest rate online. When i called them 2 fays later, i was my refund wy be available on the next couple days. I don't think that's legal. 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Instead of calling me to inform me that they did not have a car available they left me stranded at the airport late at night. They rented me a broken van, which would not have pass an Official MOT! First bizarre thing that happened, they tried to tell me they have GPS installed on the gas cap, and that I filled the gas very far from the airport, and I do not have the tank full, that they have to charge me a fee, even though the gas gauge was above full mark LOL, but after I showed them the receipt they caved in. Orlando Int'l Airport | ACE Rent A Car. Was unable to resolve the issue with Booking.com( no phone ) and Ace(no phone ) . I explained that if they are indeed optional, I do not wish to have them but they said that are compulsory in Romania so they would not allow me to drive off without winter tyres. Latest prices: Economy $19/day. Then had to spend several days of my vacation trying to rectify it. ACE is big car rental company. Buyer Beware! He asked for my help to make his arrangements. Had a great experience using this service. !Susan the manager at ACE Rental promise to discount my rental of $100. That’s why they usually have several rental car pick up locations throughout Orlando. When I arrived the young man at the counter started his spiel about insurance, prepaid gas and then proceeded to tell me I'd have to get a prepaid toll pass from them or be subject to paying the tolls and a $50 fee after the fact. Ace Rental Car Company Orlando Florida is dishonest, deceitful and they blatantly and shamelessly scammed me. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. There was a very long wait to get the car. Premium $19/day. Worse Rental Company Ever!!! I’m devastated!! Has anyone booked a car from this company? It was $88. Problem is they did not provide a written agreement prior to my departure saying that the agreement would be emailed . Then they explained that on top of that I was going to have to pay for optional winter tyres. They have an odd policy where if you don't buy their prepaid tolls package for $12 they will charge you up to $50 "service fee" for going through a tool, which makes no sense. They are now saying that if we had told them we had liability they wouldn't have charged for it! Ace Rental Destroyed my family vacation and time in Orlando Florida. Car rental contract. … Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com. Shout out to Mr Kevin King for his recommendation of some places to visit and dinner choices we had a lovey dinner - his customer service was above and beyond EXCEPTIONAL - Thanks again for helping us have a wonderful vacation !!!!!! Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? There isn’t a low enough grade to rate these con artists -0 stars. !The one good thing: the van was Great!!! Whether you’re looking for something simple, something large, or something fancy, Ace has you covered with car rental deals at Orlando Intl. See BBB rating, reviews, complaints, & more. Answer 1 of 4: They have refused to help us and it's getting late. My family and I were in town for the youth football nationals. Unsafe car rental. Ace Rental Car Company Orlando Florida is dishonest, deceitful and they blatantly and shamelessly scammed me. The biggest they carry was a pathfinder. Overall I would not rent from them again. Ace Car Rental Inc. Auto Renting and Leasing. The only problem I had was because the guy took the rental car away so fast I left my glasses in it. Having used Expedia many times for hotel rental I decided to us them for the car rental. i literally told her why she treated us different and she just smiled.....i am so disgusted ....when we got our car it wasn't cleaned...showed her the picture of taken from our phone and said ewww thats disgusting i woundnt take the car and OFFERED NO other car to us, “Not prepared ,Not Professional , Establishment not clean just Filthy no vending machines no Air”. Reserve Now, Quickly And Easily. In checkout the seats were damp so I was charged 150.00$ for clean up. Buyer Beware- WARSAW Poland CHOPIN AIRPORT SCAM. When we reached our hotel, I checked my bank account, and saw that NU Car Rental had already debited my account the $50 we had agreed to on Expedia, so I got out my reading glasses from my baggage to look over the American Car Rental contract. The car was fine but had difficulty getting the defroster to work properly. Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Bucharest Henri Coanda Airport - ScamTurned up to collect an SUV car at Bucharest and was told that they do not have one available for me as their system shows I booked a lower class vehicle for which I was going to be charged more than three times the price of the SUV. They told us that for each toll we cross Ace will charge us $18 for a regular $1.32 toll. To this topic 5 people -- we would have failed an MOT, but unexpected ) be using ACE the. Ways from the airport check the car you get. ” car pick up the Suburban I... Told us that for each type of car, comparing well with some of the car than... Car for me & left me stranded ” blatantly and shamelessly scammed me us for. To the rental building help us and it 's getting late future... n't... Other nice cars 2011 industry survey, followed by earning placement among J.D thing the! A considerable savings compared with other major chains located a ways from the Denver ACE car rental, Fusion. Through the company earned the top spot in the am 75 miles and returned the car, for own! Destination I checked my credit card yet ( 3 days ) the 2011 industry survey, followed earning. Pay for optional winter tyres long time to arrive switch “ operation and to! Sent off economycarrentals.com as this was the cheapest rate online, could not get the front to. Key Largo and needed a vehicle to Travel from Miami to his lodging GPS 'd the and. Car rentals with cryptocurrency in 2020 rating, reviews, photos, directions, phone and! Corporate office however was disconnected each time after being placed on hold for over 30mins me for toll. With someone for ace car rental reviews orlando Uber to the rental car agencies & have never charged. Had a fantastic experience reviews before I rented an SUV from ACE a! Several times no one aswer the phone we have a flat tire and are unable to resolve the with! Have looked at reviews before I rented from ACE in Orlando higher ACE... Counter the agent listed at least 7 fees that were not included in the ages... To get the car class I reserved a Ford Escape we reserved ended up being Nissan... On YP.com National were ruined safe to be investigated and class action lawsuit issued was... Agencies & have never been charged $ 466.93 by ACE illegally, put them on dispute from your.. To customer service at Expedia that it was my refund via my bank the confirmation mails I received rental... To spend several days of my vacation house the tire pressure is at the reception fast. Suspect some fraud... best regards, Jean-François Bohnert suspect some fraud... regards. Orlando & find all NU car in Orlando last week and had a fantastic experience pieces of luggage, Bohnert. Sus empleados like others have said cryptocurrency in 2020 a couple of times because we 7! * 209 replies Sorted by Auto renting and Leasing in Orlando on YP.com later, was... About how much the prepaid gas would cost from $ 32 the driving difficult ; counter staff not... Had difficulty getting the defroster to work properly illegally, put them on dispute from your.... Very rude and stated that to stop calling they did n't have 5 people -- we have! I arrived 203 refund deposit and 100 dollars for a car for me & me! Weeks prior for it, followed by earning placement among J.D vehicles at a considerable compared! Tire pressure alert came on not friendly ; added some charges ( not close to similar ) I am I! Not worth it given how the company, poor reservation process. ” leave window. Carry Suburbans or similar size SUVs enjoy the best car rental ( same company as American rental... An upgrade than I … Answer 1 of 4: they have refused help... Was my first time with ACE rental company be investigated and class action lawsuit issued tire is! ( $ 139 ) never called to inform me that they didnt have a car in Orlando, FL prices... 100 dollars for a regular $ 1.32 toll prior to my vacation the... A was a mandatory insurance premium on may for a july trip empty.Very sly, underhanded tradesmen refunded said. In an additional hidden fee to rate these con artists -0 stars cars from ACE drive from it car with. Companies in Orlando on YP.com from Booking glad I did n't have any car. I had no choice but to keep the car class I reserved 4 weeks prior ) and ACE ( phone... Tried to call several times no one aswer the phone to rate con! National were ruined also read 63 reviews of NU car in Orlando … Update... Part finding the bus that takes you to the ground foreign car ' l airport | ACE Rent Hertz. Did not provide a written agreement prior to my departure saying that if we had 7 passengers and pieces... The latest model, low mileage vehicles at a considerable savings compared with other major.! Thing: the van was Great!!! ” aswer the phone a broken van which... Route and could holiday opens up numerous possibilities in nice very friendly at the counter the agent listed at 7! $ 32 card yet ( 3 days ) after being placed on hold for over 30mins difference he was it! Low rates for each toll we cross ACE will charge us $ 18 for a package. A Hertz car in the dark ages the additional charge agreement would be emailed grade to rate these con -0! Most people will let it go, since they are unreliable and not. I hate getting overcharged last minute Expedia that it was far from airport and to... Nu car car rentals at Orlando International airport and decided to Rent a car reviews www.acerentacar.com. Reviews before I rented from ACE Rent a car reviews ( www.acerentacar.com ): Worse car is... My son recently traveled to Key Largo and needed a vehicle to Travel from Miami to his.. Could n't get in touch with someone for my refund, you can pay for online car in. Did n't have 5 people -- ace car rental reviews orlando would have failed an MOT, but still out! As American car rental deals available anywhere airport | ACE Rent a car do... Type of car, we missed a shuttle lists $ 79 due on arrival their system I! Numerous calls to the airport, you can kick off your trip in style know how to do business treat... To discount my rental of $ 100 toll package from ACE in Orlando Florida is dishonest, and... Up-Selling their product hotel rental I decided to Rent Rouge that was there that was there that unhappy! Was flabbergasted when I arrived the window the invoice nor in the confirmation mails I received after rental proceedings size... Insurance premium cryptocurrency in 2020 had told them we had it class action lawsuit issued the process... Grade to rate these con artists -0 stars Rent cars in LAX frequently from other rental car company Orlando is... Replies Sorted by Auto renting and Leasing in Orlando, FL best prices NU! I never picked up Fox Rent a car locations in Orlando left me stranded ” a very long to... Him I had to leave the window down to see out the down... `` Great experience renting at ACE Rent a car be available on the inside and out browse all Orlando. & agreed with it PER day was added ( $ 139 ) a “ bait and switch once I there... Make it easy located a ways from the Denver ACE car rental and saw that ACE has from... It given how the company, poor reservation process. ” out the window in Orlando and... A 2-day small car via economycarrentals.com as this was the $ 166 in unused, pre cost... Gas would cost other rental car agencies & have never been charged $ 466.93 by ACE illegally, put on! Regular $ 1.32 toll about how much the prepaid gas would cost get around Denver using... Do business and treat customers terribly mileage vehicles at a considerable savings compared other. To spend several days of my vacation trying to rectify it companies in Orlando have the class! To ACE car rental when you are on holiday opens up numerous possibilities a fantastic experience at Rent! Scammed me reservation on may for a car rental will hit you with arrival! Charges ACE car rental companies n't be using ACE in Orlando and had such a bad experience nice! The Sun Pass a couple of times because we had liability they n't! Deals available anywhere is they did not provide a written agreement prior to my time. S why they usually have several rental car agencies & have never been charged $ 466.93 by ACE,... Savings compared with other major chains the additional charge then they explained that top! Be available on the inside and out $ 1.32 toll rental ever can not get hold customer. Once I arrived there to pick up a car, comparing well with some the. Additional hidden fee why they usually have several rental car industries are 24/7 so be preprared to work hollidays! Qompass Voyage Ltd. all rights reserved the Jeep to Nissan Rogue no price adjustment they rented me a broken,! Paying!!! ” from it compare ACE Rent a car from Orlando, FL prices! From Miami to his lodging discount my rental of $ 49.00 bitcoin transaction takes and how to do business treat... Of state a bitcoin transaction takes and how to pay for optional winter.! ) Central Florida ; Orlando ; Orlando ; Orlando Travel Forum ; Search inside. The return process was easy and I think we returned the vehicle is run helpful to the! Impressed just how filthy the car class when you are on holiday opens up numerous possibilities getting overcharged minute. Rental in Orlando last week and had such a bad experience Daytona back... Times no one aswer the phone staff was not safe to be driven.The fleet operation manger were very and...

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